TERMS AND CONDITIONS
Effective Date: 10 March 2026

Welcome to Citokart. These Terms and Conditions govern your use of our platform, services, and website. By accessing or using Citokart, you agree to comply with and be bound by these terms.

1. Definitions

• “Citokart” refers to the delivery platform operated by its owners.

• “User” / “You” refers to anyone accessing or using our services.

• “Services” include ordering and delivery of products through our platform.

2. Use of Services

• You must be at least 18 years old or use the platform under supervision of a guardian.

• You agree to provide accurate and complete information.

• You are responsible for maintaining the confidentiality of your account.

3. Orders & Delivery

• Orders are subject to availability of products and serviceable locations.

• Estimated delivery times are indicative and may vary due to external factors.

• Citokart reserves the right to cancel or refuse any order at its discretion.

4. Pricing & Payments

• All prices are displayed on the platform and may change without prior notice.

• Payments must be completed through approved payment methods.

• In case of payment failure, the order will not be processed.

5. Cancellations & Refunds

• Orders can be cancelled within a limited time after placing.

• Refunds (if applicable) will be processed within a reasonable time.

• No refunds for delivered orders unless the product is damaged or incorrect.

6. User Responsibilities

You agree not to:

• Use the platform for unlawful purposes

• Provide false or misleading information

• Attempt to disrupt or harm the platform

7. Intellectual Property

All content on Citokart (logo, design, text, etc.) is the property of Citokart and protected by applicable laws. Unauthorized use is prohibited.

8. Limitation of Liability

• Citokart is not liable for delays caused by factors beyond our control (traffic, weather, etc.)

• We are not responsible for indirect or incidental damages

9. Termination

We reserve the right to suspend or terminate your access if you violate these Terms.

10. Privacy

Your use of the platform is also governed by our Privacy Policy.

11. Changes to Terms

Citokart may update these Terms at any time. Continued use of the platform means you accept the updated terms.

12. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

13. Contact Information

For any questions regarding these Terms and Conditions, contact:

📧 Email: aryanshsingh82@gmail.com

By using Citokart, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.