PRIVACY POLICY
Effective Date: 10 March 2026

Welcome to Citokart. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you use our platform and services.

1. Information We Collect

We may collect the following types of information:

a. Personal Information

• Name
• Phone number
• Email address
• Delivery address

b. Order Information

• Products ordered
• Transaction details
• Payment information (processed securely via third-party providers)

c. Device & Usage Information

• IP address
• Device type
• App usage data

2. How We Use Your Information

We use your information to:

• Process and deliver your orders
• Provide customer support
• Improve our services and user experience
• Send order updates, offers, and important notifications
• Ensure security and prevent fraud

3. Sharing of Information

We do not sell your personal data. We may share your information with:

• Delivery partners for order fulfillment
• Trusted third-party service providers (payment gateways, analytics tools)
• Legal authorities if required by law

4. Data Security

We implement strong security measures to protect your data, including:

• Secure servers
• Encrypted transactions
• Limited access to personal data

However, no system is 100% secure, and we encourage users to protect their account information.

5. Cookies & Tracking Technologies

We may use cookies or similar technologies to:

• Enhance user experience
• Analyze platform performance
• Personalize content

You can disable cookies through your browser settings.

6. Your Rights

You have the right to:

• Access your personal data
• Update or correct your information
• Request deletion of your data

To exercise these rights, contact us via email.

7. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for their privacy practices.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted with the updated effective date.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, you can contact us at:

📧 Email: aryanshsingh82@gmail.com